Babaje Privacy Policy — Your data is safe

By using the Babaje.vu website, you are considered to have accepted this Privacy Policy. This policy explains how babaje manages your personal data — what is collected, why it is collected, how it is used, and what rights you have.

Babaje complies with international data protection standards. We believe your privacy is a fundamental right — not merely a legal obligation. That is why we have built this policy with full transparency at its core.

Babaje collects two types of data — what you provide directly and what is collected automatically. A detailed breakdown is provided below:

Third-party data: Additional information may occasionally be received from identity verification agencies or payment processors — solely for verification and fraud prevention purposes.

Babaje uses collected data for specific purposes only. No data is used beyond those stated purposes. The reasons for use are outlined below:

• Account management: To create, maintain, and secure your account.
• Payment processing: To process deposits and withdrawals correctly.
• Customer support: To understand your issue and resolve it as quickly as possible.
• Personalized experience: To suggest games and offers tailored to your preferences.
• Fraud prevention: To detect and block suspicious activity.
• Legal obligations: To meet regulatory requirements.
• Service improvement: To improve website and app performance.

Babaje does not sell your personal data to third parties. However, limited information may be shared in specific circumstances:

• Payment processors: Necessary information is shared with authorized payment service providers to process your transactions.
• Identity verification agencies: With authorized agencies to verify identity during the KYC process.
• Legal authorities: Babaje is required to provide data upon formal request from a court or regulatory body.
• Technology partners: Server hosting and cybersecurity providers — these operate under strict confidentiality agreements.

Babaje enters into data processing agreements with every third party it shares data with. They may only use that data for the specified purpose.

Babaje employs industry-leading technology to keep your data secure. Our security operates across multiple layers:

• For all data transmissions TLS 1.3 / SSL 256-bit Encryption.
• Sensitive data stored on servers is encrypted with AES-256.
• Two-Factor Authentication (2FA) To protect your account.
• 24/7 real-time security monitoring system.
• Regular penetration testing and vulnerability assessments.
• Strict data access control policies for all staff.

Babaje uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies: Required for the site to function properly — login sessions, language preferences, and so on.
• Performance cookies: To understand which pages are used most and improve the site accordingly.
• Functionality cookies: To remember your preferences — such as dark mode, language, and similar settings.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

Babaje does not retain data longer than necessary. Retention periods vary by data type:

• Account information: For the duration of the active account, plus 5 years after closure (for legal reasons).
• Transaction History: A minimum of 5 years — as required by financial regulatory obligations.
• KYC documents: 5 years from verification.
• Log Data: Up to 2 years.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Upon expiry, data is securely deleted or anonymized.

Babaje gives you complete control over your data. Under international data protection law, you have the following rights:

Babaje strictly prohibits the collection or storage of data from anyone under 18. All babaje services are unavailable to minors.

If a parent or guardian discovers that their child has created a babaje account, please contact support immediately.

Babaje operates servers in multiple countries. Your data may be processed or stored on servers where data protection laws differ. However, babaje ensures that international protection standards are maintained regardless of where your data is transferred.

For international data transfers, babaje always uses Standard Contractual Clauses (SCC), in line with European Union GDPR guidelines.

Babaje may update this Privacy Policy as needed — due to new features, legal changes, or security improvements. For significant changes, you will be notified at least 14 days in advance.

The "Last Updated" date at the top of this page always reflects the most recent version. We recommend checking this page periodically.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Officer (DPO). The Babaje support team is ready to assist you with all your queries in Bengali.

We take every complaint seriously and make every effort to resolve your concern. If you remain unsatisfied after contacting us, you have the right to lodge a complaint with the relevant data protection authority in your country.